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Welcome to Roxy Zone (“we,” “our,” or “us”). We are committed to protecting your privacy while providing you with stylish, adventure-ready clothing for Men, Women, Boys, and Girls. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roxyzone.com.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we collect include:

Personal Information

  • Contact Data: Name, email address, shipping address, phone number
  • Payment Information: Credit card details (processed securely through our payment gateways), billing address
  • Account Information: Username, password (stored securely), purchase history

Non-Personal Information

  • Technical Data: IP address, browser type, operating system, device information
  • Usage Data: Pages visited, time spent on site, clickstream data
  • Cookies Data: See our Cookies section below for more details

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for our urban-outdoor clothing collections
  • To provide secure payment processing using industry-standard SSL encryption
  • To communicate with you about your orders, account, or customer service requests
  • To improve our website, products, and customer experience
  • To prevent fraud and enhance the security of our site
  • To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your privacy and only share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and other business functions
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is as important to us as your style. We implement appropriate measures to protect your information:

  • All transactions are protected by industry-standard SSL encryption
  • We never store your full credit card details on our servers
  • Regular security audits and monitoring of our systems
  • Secure storage of data with access limited to authorized personnel

While we implement these security measures, please note that no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you
  • Correction: You may update or correct your account information
  • Deletion: You may request deletion of your personal information, subject to legal requirements
  • Opt-Out: You may opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most modern websites, we use cookies and similar technologies to:

  • Remember your preferences and shopping cart items
  • Analyze site traffic and usage patterns
  • Deliver targeted advertising (where permitted)

You can control cookies through your browser settings, though disabling them may affect your shopping experience.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer clothing for Boys and Girls, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our customer service team in Biloxi:

Email: [email protected]
Address: 3053 Kelley Road, Biloxi, US 39531
Response Time: Within 24 hours (Monday-Friday, 9am-5pm CST)